Connected Car – Accident Reporting System

In considering the interaction opportunities for car information systems, I designed an accident reporting system that automatically captures and shares critical information required by drivers during the emotionally overwhelming state following an accident.

PROJECT CONTEXT:

This was a four week team project for Foundations in Interaction Design. We were tasked with designing a car information system.

ROLE & CONTRIBUTION:

Project management + Interaction Design

Primary research into existing offerings, Scenarios, Storyboading, Sketching

TEAM: 

Alex Chang, Scott Ichikawa, Irene Ma, Constance Wellman

PROCESS:

Based on our observation of changing attitudes towards car ownership, especially in urban areas such as Seattle, our team focused on designing a system that would address the various personal of needs of an urban family.

We began with researching existing and new technologies in the automotive space, and visited numerous car dealerships to interact with existing systems first hand. 

Since, we were each responsible for specific parts of the overall system, it was extremely important for us to develop a tight overarching user story and clear scenarios, before we outlined our key experience goals.

OUTCOME:

I was particularly interested in the potential interaction that could take place between cars that would lift the burden of accident reporting from drivers to the technology – to the car itself and the mobile devices we carry with us everyday. A key assumption of our design is that car to car communication would be standard.

Currently, the burden of accident reporting lies solely on drivers, who are suddenly faced with information overload. Following the emotionally charged context of an accident, drivers are forced to process not only what has occurred, but also expected to document and share critical information with other drivers involved in the accident, law enforcement, insurance companies, and even loved ones.

This insight became the cornerstone for the interactions and interfaces I designed for an accident reporting system that automatically captures, communicates, and shares the information required following an accident.

Car dashboard + mobile interface

Car dashboard + mobile interface

Researching existing car information systems

Researching existing car information systems

Experience goals for our design

Experience goals for our design

Storyboard for family car accident scenario

Storyboard for family car accident scenario

Reviewing and critiquing initial sketches

Reviewing and critiquing initial sketches

Car interface layout

Car interface layout